TalkTiles Support

When you first open TalkTiles, you'll see options to create an account. You can sign up using your email address or sign in with Google or Apple. Creating an account allows you to save your tiles and sync them across devices.

On the sign-in screen, tap "Continue with Google" or "Continue with Apple" depending on your preference. You'll be prompted to authenticate with your chosen provider. Once authenticated, your TalkTiles account will be created or linked automatically.

After signing in, you'll be guided through creating your first tiles. Tap the "+" button to add a new tile, enter a word or phrase, and optionally add an image. TalkTiles comes with starter tiles to help you get going quickly.

Tap the "+" button on the main screen to create a new tile. Enter the word or phrase you want, choose or upload an image, and select a category. Your custom tile will be saved and available immediately.

When creating or editing a tile, you can assign it to a category. You can also create new categories from the settings menu. Categories help organize your tiles and make them easier to find. Tap and hold a tile to move it between categories.

Tap tiles in sequence to build a sentence in the sentence bar at the top of the screen. Once you've built your sentence, tap the speak button to have it read aloud. You can clear the sentence by tapping the "X" button.

When creating or editing a tile, tap on the image area to choose from our library of images or upload your own. TalkTiles uses text-to-speech by default, but you can record custom audio by tapping the microphone icon when editing a tile.

Open the app and tap the settings icon (gear). From here, you can adjust voice settings, manage categories, change display preferences, and update your account information.

If you signed up with email, tap "Forgot Password" on the sign-in screen. Enter your email address and we'll send you a link to reset your password. If you signed in with Google or Apple, use those services to manage your password.

Go to Settings > Account > Delete Account. You'll be asked to confirm this action. Please note that deleting your account will permanently remove all your data, including tiles, categories, and preferences. This action cannot be undone.

Your account stores your custom tiles, categories, preferences, and settings. If you upload custom images, those are also stored. We do not store any communication history or usage analytics beyond what's needed to provide the service. See our Privacy Policy for full details.

Make sure you have a stable internet connection. If you're using email/password, verify you're using the correct credentials. Try resetting your password if needed. If using Google or Apple sign-in, ensure you're signed into the correct account on your device.

Check your internet connection as tiles sync to the cloud. Try closing and reopening the app. If the issue persists, sign out and sign back in. Your tiles should sync once connected.

Deleted tiles are moved to a temporary trash for 30 days. Go to Settings > Trash to view and restore deleted tiles. After 30 days, tiles are permanently deleted and cannot be recovered.

First, try closing the app completely and reopening it. If crashes continue, check for app updates in the App Store. If the issue persists, try uninstalling and reinstalling the app (your data will be preserved in your account). Please contact us if crashes continue after these steps.